Career Confidential Staff
The entire staff at Career Confidential is dedicated to one purpose - helping our customers attain their dream job. We do that by creating or identifying products designed to give jobseekers an advantage over their competition in the job search.
Because all of our products are created by people with years of experience in not only the recruiting industry, but also in hiring positions within industry, we bring unique perspective that is incredibly difficult to get elsewhere. We provide insider, secret information to jobseekers designed to dazzle the decision makers in the interview process. That is why our tag line is "Your secret to job search success".
We deliver on our promise to give you an unfair advantage in your job search is by making sure that getting and using our products is an easy and painless experience. We do that by providing pre-sales, sales, and post-sales service that is unmatched by any company - bar none.
We start by providing online "Live Chat" with customer service representatives that know our products inside and out. They can answer any question you have from what product would be best for you, to how the product is delivered. We back that up with a drop-dead simple product deliver experience using simple but secure web-based electronic downloads for all our products. Next, in case something were to go wrong, we have built a simple to use yet sophisticated HelpDesk. The ticket system is the fastest way to let us know that you have a problem, plus it is manned many more hours than our sales office - so if you have a problem after hours, we can be there to help you.
Probably one of the most innovative things that we have done here at Career Confidential is the establishment of our Career Success Coach program. This program assigns a 'personal' coach to each of our customers to make sure that they are getting the most out of their product. Your career success coach is also the 'point' person should you have any problems, issues, or concerns.
Lastly, we put our money where our mouth is. We back every single one or our products with an unbelievably strong 365 day unconditional money back guarantee. WE know that our products and services are unparalleled in the industry. We know that if you use our strategies and techniques, you WILL be successful in your job search and career enhancement endeavors. BUT if for some reason you don't think our products were the very best available, then just ask for your money back. It's that easy. Check out the guarantee for yourself.